Returns and Exchanges
At Ittefaq Clothing House, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our Return and Exchange Policy below.
Return Policy
- Eligibility for Returns: We accept returns on unworn, unwashed, and unused items within [insert number of days, e.g., 30 days] of receipt. Items must have original tags and packaging.
- Non-Returnable Items: Please note that certain items, such as [list any non-returnable items, e.g., final sale items, custom orders], are not eligible for return.
How to Initiate a Return
- Contact Us: To start a return, please email us at info@ittefaqclothhouse with your order number and details about the item you wish to return.
- Return Authorization: We will provide you with a Return Authorization (RA) number and instructions on how to return your item.
- Package Your Return: Please package your item securely, including all original tags and packaging. Clearly write the RA number on the package.
- Ship Your Return: Send your return to the address provided in the RA instructions. You are responsible for the shipping costs for returns unless the item is defective or the wrong item was sent.
Exchange Policy
- Eligibility for Exchanges: If you wish to exchange an item for a different size or color, please follow the same procedure as the return process above.
- Availability: Exchanges are subject to stock availability. If the item you wish to exchange for is unavailable, we will issue a refund instead.
Refund Process
- Processing Time: Once we receive your returned item, we will inspect it and process your refund within [insert number of days, e.g., 7-10 business days].
- Refund Method: Refunds will be issued to the original payment method used at the time of purchase. Please note that shipping costs are non-refundable.
Contact Us
If you have any questions or need further assistance regarding returns or exchanges, please don’t hesitate to reach out:
Email: info@ittefaqclothhouse
Thank you for choosing Ittefaq Clothing House! We appreciate your business and are here to help.