Exchange Policy

Customers may request an exchange within 7 days of receiving their order if:

• The product received is damaged or defective.
• The wrong product was delivered.
• The product is unused and in its original condition.

Refund Policy

Refunds may be approved only in the following cases:

• Product is out of stock after payment.
• Wrong item delivered and replacement is unavailable.
• Product received is damaged and verified by our support team.

Approved refunds will be processed through the original payment method within 7–14 business days.

Non-Refundable Items

Refunds or exchanges will not be accepted for:

• Used or washed products
• Items damaged by customer misuse
• Customized or specially ordered products

Return Procedure

Customers should contact our support team with their order number and relevant photos (if applicable) to initiate a return, exchange, or refund request.